How do Landlines Become Damaged in the First Place?

In an increasingly cordless and wireless world, it can sometimes be confusing that behind all of our virtual connectivity, there are still wires connecting everything, known as landlines.landline damage

Landlines can refer to either telephone lines or cable lines, and they can be damaged in many ways. Damage can interrupt your service or lead to static or slow connections. Though you won’t always be able to tell when something is damaged, those are your indicators.

Here are some ways landlines can be damaged.

Buried Lines

Underground cable lines, like other utility lines, can be affected by structural shifts or changes. While most people know to call a professional when a hole needs to be dug, that doesn’t prevent all accidents. Nicking or severing a line generally protected by being underground are ways in which a line can be damaged. Other things can also cause underground damage. Earthquakes can break lines, and underground animals can chew on or otherwise damage them, especially if lines are run through a sewer or subway system.

Raised Lines

Landlines are often placed on telephone poles because they’re the easiest way to run line. You don’t have to dig holes or get digging permits or be concerned about other lines you can’t see when you’re running cable between poles. However, cables run on telephone poles are at much greater risk of taking damage. In many cases, you won’t necessarily be able to see the damage, but if you’re having a hard time getting a proper connection or staying connected, there’s a chance that the problem is outside the house or property.

Lines on poles are exposed to the elements. Weather, including winter storms and thunderstorms, can add strain or cause damage to lines. Heat and sun can crack the protective jackets. Animals run along landlines on poles, or land on them. Trees that aren’t maintained near telephone poles or lines can grow around a line and start pushing and tearing it, or heavy branches can fall on lines during a storm.

Landlines that don’t conduct power like telephone lines or cable and internet lines aren’t nearly the risk of downed power lines, but they can still cause issues and affect an entire area, as many lines tend to piggy-back on one another. Even if you don’t see a problem in your local, visible area with a downed or damaged line, your utility company might have more information on where the outage began, and will likely know how long it’s going to take to fix it. In the instance of outages, your utility company will likely have a hotline you can call to report outages or find out if an outage is in your area and what the repair time is. If you don’t have an outage but are experiencing noise or interrupted connectivity on a landline, contact your utility company to come out for an inspection after making sure the problem isn’t with your equipment or inside the house itself. Your utility company is only responsible for repairs required along their property, which ends when it’s connected to your home.


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